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New Service Requests are completed in our office. Picture ID is required to start service. In addition, the following is required as applicable:
Purchased a home?
If you are applying for service on a home you have purchased, you will need to provide a copy of your closing documents if the Horry County Government Land Records or GIS do not reflect the purchase. Horry County Government
Renting/Leasing property or home?
If you are applying for service at a location that you are renting or leasing you will be required to provide a copy of the rental or lease agreement. If you do not have an official agreement, you may use our generic rental agreement found below and under the forms & reports tab on header above.
Need to pay tap fees?
If you are applying for service at a parcel of property you should call us to get a quote for the tap fees applicable. Photo ID and proof of ownership are also required. You should allow 4-6 weeks from the time you purchase your meter to installation. Tap fees can be found under Customer Service tab- Rates & Policies.
